Operations Assistant

Location
Remote
Anywhere in Canada

Position
Job Title: Operations Assistant
Job Type: Part-Time, Independent Contractor

Company Description

We are a Canadian organization whose mission is to create better lives for veterinary teams, their patients, and their clients. At VetGo, we strive to provide accessible remote support to veterinary practice teams across Canada. We believe the well-being of every individual on our team is essential to the success of our organization and the quality of care we provide. We foster a psychologically healthy and safe work environment where everyone is encouraged to share ideas, raise concerns, and learn from mistakes.

Position Summary

We are seeking a highly organized and proactive veterinary professional with a diverse skill set to join our team as a part-time Operations Assistant. Reporting to the Head of People & Operations, this remote position plays a key role across the organization, providing administrative and operational support to our Co-Owners. As an Operations Assistant, you will help to ensure priorities are organized, tasks are executed effectively, and initiatives move forward efficiently.

Duties

  • Provides administrative and operational support to the Co-Owners

  • Manages calendars, schedules, meetings, and priorities to ensure efficient time management and coordination

  • Tracks, organizes, and follows up on tasks, action items, and project timelines to ensure completion

  • Prepares, organizes, and maintains documents and internal records

  • Creates and updates business materials, including client resources, handouts, and presentations

  • Supports client onboarding, project setup, and execution

  • Assists with research and data gathering to support operational planning and decision-making

  • Supports workflow organization and system maintenance across operational tools and business systems

  • Identifies and communicates bottlenecks, missing information, or incomplete tasks to support operational efficiency

  • Provides general administrative support as required to support day-to-day operations and leadership priorities

Responsibilities

  • Supports the Co-Owners by ensuring organizational priorities are organized, tracked, and moving forward efficiently

  • Maintains oversight of task execution and follow-through, ensuring accountability and timely completion of key deliverables

  • Anticipates operational needs and proactively supports leadership by identifying gaps, priorities, and required follow-up

  • Represents the organization in a professional and organized manner in all internal communications and coordination activities

Qualifications

  • Exceptional verbal and written communication skills in English

  • Minimum 2 years of experience working in a veterinary practice

  • Experience in an administrative, executive assistant, virtual assistant, or similar support role

  • Demonstrates excellent organizational skills, time management, and attention to detail

  • Takes initiative to proactively identify priorities and anticipate needs in an evolving environment

  • Ability to work independently in a remote environment while contributing effectively to a team

  • Ability to problem-solve, make decisions effectively, and exercise sound judgment

  • Demonstrates integrity, reliability, and accountability

  • High proficiency with computer technology and ability to learn new programs and tools quickly

  • Must reside in Canada, with preference for candidates based in Calgary to support occasional in-person collaboration as needed

  • Must have access to a private workspace and reliable computer with high-speed internet connection

  • Strong operational awareness and business acumen, with the ability to understand how tasks contribute to broader organizational goals, is considered an asset

  • Post-secondary education in business, office administration, or a related field is considered an asset

  • Proficiency in Google Workspace, particularly Google Sheets, is considered a strong asset

  • Experience with design, website, marketing, and project management platforms is considered an asset

Benefits

  • $20 per hour compensation

  • Flexible schedule to support work-life integration

  • Remote work-from-home environment

  • A supportive, psychologically safe environment that encourages open communication and continuous learning

  • Opportunity to shape systems and processes

Schedule

  • Part-time, approximately 1 to 6 hours per week depending on operational needs

  • Weekday daytime availability preferred

  • Hours may increase as demand for VetGo services grow

I.D.E.A. Statement
Don’t meet every requirement?

At VetGo, we are committed to developing a team that nurtures an inclusive, diverse, equitable, and accessible work environment. If you are interested in this role but do not meet all the requirements, we still invite you to apply. You may be the best candidate for this role.

Application Deadline: July 15, 2026

Apply Now